I am very petty. Stupid shit bugs me. Every time inside a Duane Reade (that’s a NY regional drug store, for those of you who live elsewhere. Think CVS, RiteAid, etc), and there is a crowd at the registers, I get really fucking annoyed. Why? One of the cashiers inevitably screams out, “Separate lines!” There would always be an undertone of indignation, as if the customers are too idiotic and purposefully want to screw up their jobs.
The thing is, separate lines is inefficient for the customers. It bugs me. At my local grocery store, I will skip a certain elderly cashier due to that person’s slow speed, even if that line is half as long as the next one. I always end up making it through faster at the longer line.
If you queue up the customers in a single line, and then funnel them to the open register, that helps the customer better. If you go B&H, which is this ginormous electronics store on 9th ave and 34th st, you see how they do it. That place is efficient.
Duane Reade, you suck.
1 month ago